Payment Policy

Payment Methods

At Harlan & Co., your security and convenience are our priority. We offer a range of trusted, secure payment options to make your checkout experience smooth and straightforward.

We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, Shop Pay UnionPay and JCB.

Credit & Debit Cards

Secure and Convenient Payments

We accept all major credit and debit cards, including Visa, MasterCard, American Express, UnionPay and JCB.

To complete your purchase using a card:

  • Select “Credit/Debit Card” at checkout.

  • Enter your card number, expiry date and CVV.

  • Provide your billing details as requested.

  • Confirm your payment.

  • You will be redirected to an order confirmation page.

  • A confirmation email will be sent to you once your purchase is complete.

All card transactions are securely processed through encrypted payment gateways.

Apple Pay & Google Pay

Fast, Contactless Checkout

For customers using compatible Apple or Android devices, we offer Apple Pay and Google Pay for quick and seamless payments.

To use:

  • Select “Apple Pay” or “Google Pay” at checkout.

  • Authenticate using Face ID, Touch ID or your device password.

  • Confirm your shipping and billing details.

  • Once payment is successful, you will be redirected back to our website with an order confirmation.

Shop Pay

Accelerated Checkout

Shop Pay allows for a faster, secure checkout experience.

  • Select “Shop Pay” at checkout.

  • Log into your Shop Pay account.

  • Confirm your purchase.

  • You will be redirected to a confirmation page once payment is completed.

PayPal

Secure Online Payments

PayPal is a globally recognised payment service that enables secure online transactions without sharing your financial details directly with merchants.

To pay using PayPal:

  • Select “PayPal” at checkout.

  • You will be redirected to the PayPal website.

  • Log into your PayPal account (or create one).

  • Confirm the payment.

  • You will be redirected back to our website to complete your order.

Benefits of PayPal:

  • Fast and easy checkout

  • No need to share card details directly

  • Buyer protection and fraud monitoring

Currency

All transactions are processed in Australian Dollars (AUD).

All prices displayed on our website are shown in AUD and include applicable taxes (including GST where required).

Security & Protection

Your security is extremely important to us. All transactions on our website are encrypted using advanced SSL technology to protect your personal and payment information.

We do not store or have access to your full payment details. Payments are securely processed by trusted third-party payment providers.

Our website is regularly monitored and updated to meet current security standards and regulatory requirements.

For information regarding refunds or payment disputes, please refer to our Refund Policy.

Customer Support

If you experience any issues or have questions about your payment, our support team is here to help.

Please contact us at:

support@shopharlan.com

We are committed to assisting you promptly and ensuring a smooth shopping experience.

Contact: 

Store name: Harlan & Co.

Email: support@shopharlan.com

Phone: +61 414 562 731

Address: 4 Goodwick St, Butler WA 6036, Australia

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (AWST)

We respond to all enquiries within 24 hours on business days. Messages sent on weekends will be answered on the next business day.